How Our Timeshare Cancellation Process Works

Three steps. One goal. Your permanent freedom from timeshare obligations.

1

Free Case Review

Tell us your story. We review your contract and assess your case — at no cost and no obligation.

2

Legal Strategy & Action

Our attorneys build a custom cancellation plan and handle all communication with the resort.

3

Permanent Cancellation

You receive written confirmation that your contract is cancelled — permanently.

The Process in Detail

Here's exactly what happens from the moment you reach out to the moment your timeshare contract is cancelled.

Your Free Consultation (Day 1)

You call us at 951-447-4178 or submit our online form. A timeshare specialist — not a salesperson — takes your call. We listen to your story, ask questions about your purchase, and begin reviewing your contract.

During this call, we cover:

  • When and where you purchased your timeshare
  • What you were told during the sales presentation
  • What type of contract you signed (deed, right-to-use, points)
  • What your current financial obligations are (fees, loans)
  • What you've already tried to resolve the situation

By the end of the consultation, you'll know whether your case qualifies for legal cancellation. There is zero cost and zero obligation — if we can't help you, we'll tell you honestly.

Contract Analysis (Week 1-2)

If you decide to move forward, you send us a copy of your timeshare contract and any related documents. Our legal team conducts a thorough analysis, looking for:

  • Violations of state consumer protection statutes
  • Material misrepresentations made during the sales presentation
  • High-pressure or coercive sales tactics
  • Failure to provide required disclosures
  • Breaches of the implied covenant of good faith

Our attorneys then develop a custom legal strategy tailored to your specific contract, resort, and state laws.

Legal Action Begins (Weeks 2-4)

Our legal team takes action on your behalf. This typically begins with formal correspondence to the resort developer, including:

  • Demand letters citing specific contract violations
  • Notices of intent to pursue legal remedies
  • Requests for documentation from the resort

You do not need to communicate with the resort at any point. Our attorneys handle everything — calls, letters, negotiations. If the resort contacts you, we coach you on exactly what to say (which is usually: "contact my attorney").

Negotiation & Resolution (Months 2-12)

Most timeshare cancellations involve a period of back-and-forth between our legal team and the resort's attorneys. Developers often push back initially — this is expected and part of the process.

During this phase, our attorneys may escalate through:

  • State attorney general complaints
  • Consumer protection agency filings
  • Mediation or arbitration proceedings
  • Civil litigation when necessary

Throughout this phase, you receive regular updates — by phone, email, or your preferred method. You always know exactly where your case stands.

Permanent Cancellation Confirmed

The process concludes when the resort agrees to permanently cancel your contract. You receive written confirmation that your timeshare has been cancelled and that you have no further financial obligations.

What this means for you:

  • No more maintenance fees — ever
  • No more special assessments
  • No more loan payments (if applicable)
  • No obligation passed to your heirs
  • Complete, permanent freedom

The first step is the easiest one. Call 951-447-4178 or fill out our form for a free, no-obligation case review.

Get My Free Consultation

Timeline Expectations

We believe in being honest about timelines. Timeshare cancellation is a legal process, and legal processes take time. Here's what to realistically expect:

We never rush a case to close it prematurely, and we never drag a case out to collect additional fees. The timeline is driven by what it takes to get you a permanent, legally sound cancellation.

What Happens After You Call

Here's what you can expect within the first 48 hours of reaching out to Secure Exit Solutions:

We don't keep you waiting. We don't transfer you between departments. We don't make you sit through a sales pitch. You talk to a real person who understands timeshare law and can give you real answers.

Your Guarantee

Secure Exit Solutions offers a 100% money-back guarantee on every case we accept. If we cannot permanently cancel your timeshare contract, you receive a full refund. This guarantee is provided in writing before you pay a single dollar.

We can offer this guarantee because we only accept cases we believe we can win. If we don't think we can help you, we'll tell you during the free consultation — before you spend anything.

Your Free Consultation Is Waiting

No pressure. No obligation. Just honest answers about your timeshare situation.

Get My Free Consultation